We’re excited to announce that we’ve upgraded our extensive selection of movies and TV from HD to HDX. So goodbye HD, hello HDX in up to 1080p. Yeah, it’s pretty big news. After all, our big picture is to give you a better picture. And HDX is a better way to watch. Clearly.
So now you’ll have the ability to buy or rent movies and TV at both HDX and SD quality. It also means customers with previously purchased HD movies get an upgrade too – on us. That’s right. We’re giving you HDX for your old HD. Woo-hoo!
Awesome right? During the coming week, all of the HD titles currently in your library will automatically be upgraded to HDX. Once we’re done, you’ll have a library full of movies upgraded to automatically optimize your stream and deliver the highest resolution for your internet connection and device.
So start watching, and bask in the glory that is HDX. If you’ve still got questions, we’ve got some answers to the most common ones below.
If I own HD, what do I have to do to get HDX?
Nothing. Lucky you! Your titles will be automatically upgraded to HDX during the coming week and will then stream in up to 1080p. Going forward, new HDX purchases will stream in up to 1080p. SD purchases will stream 480p.
Will my SD get upgraded to HD?
Unfortunately no. SD titles will remain at SD 480p. Nice try though.
My HDX is encountering buffering issues!
Our HDX upgrade is designed to automatically optimize your stream to the highest resolution for your internet connection and device. Your download speed plays a major factor in your ability to stream HDX in up to 1080p. The speed of your internet – based on your speed tier, how many people are sharing your connection, and other factors – can limit your ability to stream. You can perform a Speed Test to give you an idea of your streaming speeds, and learn about our minimum streaming requirements here. Then contact your internet service provider about your options.
Why can’t I buy or rent in HD quality anymore?
As part of our move to HDX, we’ve eliminated the HD option and offer HDX at the same price.
What if my TV is only 720p?
HDX streams in up to 1080p. So if your TV is only 720p, you’ll stream in 720p. If you upgrade to a 1080p or higher TV in the future, all your HDX titles will stream in up to 1080p.
Will titles with “HD only” restrictions on desktops and laptops stream in HDX?
Desktop and laptop restrictions are device dependent. So any titles with streaming restrictions will stream in their maximum allowed resolution, either 480p for SD or up to 720p.
I have an HD rental, will I get watch it in HDX?
Unfortunately, we won’t be upgrading any HD rentals you currently have to HDX. But if it’s any consolation, we’ll stream your next rental in HDX. See what we did there?
My upgraded HDX is awesome! You guys rock!
That’s not really a question, but thanks.