VUDU Does Its Magic Dance Onto Network Blu-ray Players From LG

If you follow the VUDU blog (thanks!), or read Engadget, Gizmodo, or WIRED, you know VUDU has been busy lately.  Last week we officially launched VUDU on both LG and Mitsubishi broadband HDTVs, letting owners of those TV get VUDU without having to buy a separate box.   We know VUDU is the best possible streaming movie experience around – true 1080p picture quality, 5.1 Dolby Digital Plus surround sound, and no need to drive to the video store (or even walk out to the mailbox.) Today, we’re excited to offer yet another way to get VUDU. 

We are joining with LG to add VUDU to their award winning Blu-ray player, the BD390.  It’s the best Blu-ray player out there (8.8 on CNET!).  Fast response times, outstanding picture, excellent upscaling for normal DVDs, and it’s a network player (meaning it connects to the Internet, in this case via built in wireless).  If you’ve been trying to figure out how you are going to get movies in the future, you now have your answer – the BD390 with VUDU lets you watch movies however you want – DVD, Blu-ray or VUDU.  For anyone with a home theater, or if you just love watching movies that look and sound great, stop reading this and go get a BD390 now.  And if you already bought a BD390?  Worry not my friend.  You’ll get VUDU automatically via a software update.

We are expanding our service rapidly, bringing HD streaming movies to new and different devices.  Our real goal at VUDU is to deliver the absolute best HD streaming movie experience to as many people as possible.  If a device lives in your living and connects to the Internet, we think VUDU should be on it.  That way you always have access to new Hollywood features in true 1080p and 5.1 surround.  Keep an eye out for VUDU to join more TVs and more Blu-ray players – we’re coming soon to your living room.  🙂  


  • timmerd

    September 22, 2009 at 4:18 pm

    I just purchased a LG 390, and I don’t see VUDU on it. Has the service been delayed, or do I nee dto update something manually?

  • edward

    September 22, 2009 at 4:36 pm

    VUDU will be available on the LG BD390 at the end of the month and will automatically show up on existing devices in the field, so no need for you to do anything.

    Let us know what you think after you’ve given VUDU a try. Thanks!

  • Ron

    September 28, 2009 at 7:11 pm

    What if I already have an account usng a VUDU box but want to use the BD390 instead for storage (with an attached USB drive) and playback? Concerns also relate to already bought, downloaded movies that reside on the VUDU box.

  • JeffL

    September 29, 2009 at 7:12 am

    I purchased a BD390 once I read that VuDu would be available on it. I had been interested in VuDu for quite some time, and this definitely got me to purchase the BD390. However, it’s now Sept 29 and still no update. It would be nice if LG or VuDu would announce when the update would be available, or if it’s delayed.

  • Jeff H

    October 2, 2009 at 5:42 am

    LG BD390 arrived yesterday (10-1-09). I installed the latest LG software update this morning — still no evidence of VuDu in the BD390 menu. How about a launch date?

  • edward

    October 2, 2009 at 8:09 am

    The update is in final staging and is planned for release next week.

  • Srini

    October 2, 2009 at 9:50 am

    What’s the deal with the VUDU update on BD390. I still have not seen an update. I checked for any new software updates, and the player checks and says that I have the most current update. Is the update delayed?

    It’s disappointing that LG does not have any information on this. I am also disappointed with their support and their lack of communication.

  • L Johnson

    October 2, 2009 at 9:58 am

    No VUDU on my LG BD390.


  • edward

    October 2, 2009 at 10:06 am

    We’re sorry for the delay and appreciate your patience. LG has the software in final staging and will be deploying it next week. We’ll post on the blog as soon as the software is deployed.

  • Levy

    October 2, 2009 at 12:54 pm

    I already used the Vudu and the BD390 out of coincidence. Now I’m excited to combine the two and move my Vudu to another TV. Will my previously purchased Vudu movies be transferred to my BD390 once the update goes through? And I imagine I will need to add an external HD to the BD390, since the 1Gig internal memory would be inadequate. Or will it be a streaming connection?

  • edward

    October 2, 2009 at 1:49 pm

    At this point you will not be able to transfer movies purchased on your VUDU box to your BD390, which is a full streaming solution. For movies that you purchase in the future on your BD390, they will be stored in the cloud and will be re-streamable through that device (or any future streaming devices that you may own, up to a total of 5 devices for your account).

    After you’ve had a chance to use the BD390 when it is updated for VUDU next week, let us know what you think of the streaming service.

  • Steve

    October 4, 2009 at 12:46 pm

    Do you know if this update will also address the issues with BD Lionsgate dics?

  • David

    October 7, 2009 at 12:19 pm

    Will VUDU on the BD390 include Pandora? Mine gets in tomorrow, yay!

  • edward

    October 7, 2009 at 1:17 pm

    The streaming version of the VUDU Service does not currently include Pandora.

  • edward

    October 7, 2009 at 1:17 pm

    What issues are you referring to?

  • Steve

    October 7, 2009 at 1:57 pm

    It seems that newer Lionsgate BDs cannot be recognized by the 390. I have tried them on other players without problem. I would think it might just be my unit, but all the discs it can’t “see” are from Lionsgate.
    The Ninth Gate
    The “Weeds” sets.

  • JGar

    October 8, 2009 at 9:07 pm

    Why are the VUDU labs features not included?

  • JeffL

    October 9, 2009 at 8:27 am

    Today is Friday, October 9 (exactly a month from when this notice was published on this Blog) and still no update!!! Was suppose to be by the end of September, and now going into mid-October. I’m wondering if I should return my LG BD390 before the time passes that I can return the unit as I only purchased it because of it obtaining VuDu. Any updates on the update??

  • Jeff H

    October 9, 2009 at 10:47 am

    With respect to returning the LG BD390, I’d be thinking about that, too. If one is looking for a competent blu-ray player with Netflix streaming, there are other models out there (including from LG) for about $100 less — my only justification for paying an extra $100 was the inclusion of VUDU (which would cost $149 if one purchased a VUDU standalone player.) Without that feature, the BD 390 is simply overpriced in an increasingly competitive market.

  • JeffL

    October 9, 2009 at 11:45 am

    I agree with you completely regarding the inclusion of Vudo justifying the $100 price difference. I too had thought about buying the Vudu set top box, but don’t want to add another box to my set-up. It would be ideal having all-in-one. I did contact LG and was told the update would be released October 12th. Any bets?? If it is not, I will take the unit back and will await the release of the update.

  • Sijitsma

    October 12, 2009 at 2:13 pm

    Original reviews stated that the LG BD390 would bring additional content from VUDU, such as Pandora. I noticed above that you said the streaming version of VUDU (which I’m assuming is the version on the LG) doesn’t offer Pandora.

    Are there plans to offer this? This was one of the reasons I chose the LG over the competing product from Samsung that did offer Pandora.

  • edward

    October 12, 2009 at 2:44 pm

    We are focusing on delivering our most requested features for the new and improved movie service – in recent weeks we’ve shipped previews, trailers and the criterion catalog. We plan to provide Internet features in the near future.

  • Jeff H

    October 16, 2009 at 4:45 am

    I’d like to add my vote to including Pandora with the BD390’s VUDU content. I happen to have recently purchased both an LG BD390 and a Samsung BD-P1590 (same as 1600) which has Pandora (though no VUDU). I find I’m using the Samsung all the time — its Pandora implementation looks slick and sounds great — even though I’d say the LG is a better player with a better interface overall. I might pick up another 390 if its VUDU includes Pandora.

  • Jay

    October 16, 2009 at 7:07 pm

    I have had the new LG BD390 for a couple months now and I am very very happy with it! I saw an ad today for Vudu in the new “Wired” magazine mentioning LG players. I went to the LG website and there it was VUDU!
    I updated my Blu Ray Player by wireless and now I have Vudu!
    It is about time!!! 1080P and 5.1 Dolby. I am so thrilled.
    And thank you Criterion for being so smart and not being greedy!
    I am having a issue with the better quality HDX streaming but I will work on it. I have a Linksys N Wireless router which does not like plaster! Bit i will try the Verizon Fios wireless 801 g for a trial too!

    What’s Next?…Netflix, Youtube, Fios 1080p 24/7 OMG please!

  • Arthur Johnson

    November 14, 2009 at 7:14 am

    I’ve been exploring Vudu on my BD390–haven’t rented anything but gave watched the HD trailers. Picture looks great but I can’t get the 5.1 surround, even though I’m hooked up via HDMI to a Pioneer Elite VSX92TXH. Fiddled with audio settings in the BD390 — tried every option available — no joy. The sound just comes through as stereo. Any suggestions? I’m not going to rent until I’m assured of getting surround sound.

  • Vlad

    November 18, 2009 at 5:23 pm

    I am disappointed that BD390 doesn’t have Pandora. Sales guy told me that it does. I’m about take it back to the store unless it will be included soon. Is there any plans for it in the near future?

  • Ryan

    November 24, 2009 at 5:27 am

    I have to be honest Pandora is a make or break for me with the BD390. I can understand LG’s marketing strategy to only offer Pandora on it’s home theatre blu ray systems but this set up does not work for me in the room I’ll be using this player. Not to mention none of the HT systems offer built in wireless or received as high CR reviews for performace/quality (for anywhere near comparable $). Considering that this is one of LG’s higher end blu ray players and the fact that they’re major competitor, Samsung, is offering Pandora on even it’s lower end models makes me question LG’s grasp on consumer satisfaction. It’s irritating that I may have to select the Samsung 3600, which according to reviews is a step down, simply because no ‘definite’ mention of a Pandora update will be coming to the BD390 anytime soon. I’d also have to mention that my brand loyalty would be shook in this company if all of sudden LG pushed a ‘New BD490’ that offered Pandora forcing a hardware upgrade. I simply wish LG or VuDu would offer some insight into whether and when a Pandora update might be pushed…otherwise a Samsung Blu Ray player seems like the better match for my Samsung LCD.

  • mark

    November 30, 2009 at 2:54 pm


    I also am asking you to please add pandora to vudu for the lg bd390 player.

    Pandora would be the best match with LG and Vudu.

    Can you give us any idea how long it will be before you are able to add pandora to the vudu service



  • Joel

    December 14, 2009 at 9:58 am

    Not sure if I was misinformed, but I spoke with a representative from VUDU over the phone who told me that an update for the BD390 will be coming out either the end of the December or beginning of January 2010 that will facilitate the us of Pandora.

    This is also a deal breaker for me with the BD390. I have through January 31st to return the device and plan to if an update is not available to facilitate Pandora. I fully expect many individuals to follow suite and return the device due to false advertising by big box retailers stating the Pandora capabilities of this system.

    I also expect that VUDU will address the statement made to me over the phone in this Blog.


  • adam

    December 20, 2009 at 10:15 am

    We would like to offer all VUDU Labs applications to all our customers. However, the applications in VUDU Labs are offered at the discretion of your device manufacturer. In this case, LG has requested that we do not make certain applications available on LG devices at this time; you should contact LG at 1-800-243-0000 for more information regarding this policy.

  • Joel

    December 21, 2009 at 7:24 pm

    Thank you for you reply and the explanation. I will further pursue this with the manufacturer.


  • catdad6

    January 4, 2010 at 6:39 am

    I will too. The more they offer from VUDU the better. If they ever want me to buy one of their TV’s (I have the bd390) for my other rooms in the house they better get cracking on this.