WE’VE GOT YOU COVERED
As you may or may not have heard, the digital movie locker service UltraViolet™ is shutting down on July 31. UltraViolet is a separate service from Vudu that allowed users to keep movie purchases from multiple online retailers in one place.
We want to do the right thing and help ensure the titles that were linked to your Vudu library from your UltraViolet account stay safe in your Vudu library. Read on to find out what steps (if any) you need to take:
IF YOU DON’T USE ULTRAVIOLET
If you’re a Vudu user who has only purchased titles on Vudu, you’ll be unaffected by the shutdown and can continue using Vudu as normal.
IF YOU DO USE ULTRAVIOLET
If you do have an UltraViolet account linked to your Vudu account, your library is also completely safe. The titles in your Vudu library that were linked from UltraViolet will stay where they are and you can continue to watch and enjoy them anytime.
The one important thing to remember is this: if your Vudu and UltraViolet accounts are linked, do NOT unlink them. Doing so could result in the loss of your imported UltraViolet titles. Just continue to use Vudu the way you normally would and the UltraViolet shutdown will take care of itself.
IF YOU DON”T KNOW IF YOU’RE USING ULTRAVIOLET
Unsure whether you have an UltraViolet account? To check whether your Vudu account is currently connected to an UltraViolet account, simply open up Vudu and navigate to Account Settings. If the button next to UltraViolet Library reads “Setup,” your Vudu account is not currently connected to UltraViolet. If the button reads “Manage,” you have an UltraViolet account that is connected to your Vudu library.
You can also go to myuv.com before July 31 to check if you have an existing UltraViolet login.
IF YOU WANT TO USE ULTRAVIOLET BEFORE IT CLOSES
If you have an unconnected UltraViolet account and would like to connect it to your Vudu account to transfer titles into your Vudu library, there is still time to do so (until July 31, 2019). Just click the “Setup” button next to UltraViolet Library in your account settings to link your account.
In conclusion: as long as you take the proper steps, your linked titles will remain available on Vudu. We’re committed to keeping your titles exactly where you left them, so sit back, relax, and enjoy your Vudu library as usual.
For more details check out our FAQ here.