Blu-ray players just got better. It must be VUDU.

BD390_1We recently announced VUDU was going to be on the BD390, LG’s highest ranked Network Blu-ray player. This thing is a great Blu-ray player, but what we like most about the 390 is that it connects to the Internet (it even has built-in wireless). This means that as of today, you can stream the VUDU experience on-demand, right out of the box, in beautiful 1080p HDX with Dolby Digital Plus 5.1 surround sound, without having to leave your couch.

If you already have a BD390, you should get a software update next time you turn it on – then just sit back and enjoy some VUDU goodness.  If you don’t already have a VUDU account, check our our “New Trailers” section, where we have the latest theatrical-release trailers for free in multiple quality levels (not only are these trailers completely addictive, but they are a great way to see what quality level works best with your Internet connection).  Then go set up your account.  You’ll love it.

If you don’t have a BD390 and are thinking about grabbing a new Blu-ray player, you gotta give this one a try.  CNET rated it an 8.8, and it’s even cooler now that it has VUDU.  You don’t have to take our word for it – see what the folks at CNET and Engadget have to say.   And if you’ve tried VUDU, through the BD390 or some other device, we want to hear what you have to say as well, so leave a comment here.


  • Srini

    October 15, 2009 at 6:39 pm

    Love the VUDU upgrade for the BD390. Unfortunately it broke other stuff…like the ability to play DVD VOB files from a hard drive or flash drive.

    I opened a ticket with LG and they said they are aware of this problem and are working to fix it…but no ETA.

    Will the VUDU interface provide access to Pandora in the future? I sure hope so.

  • Ron

    October 17, 2009 at 9:10 pm

    I too am negatively impacted by the Vudu ugrade. I can no longer play any of my DVD videos from my hard drives. This is true regardless of whether attempting to play from an attached USB drive or attempting to stream from a hard drive over my home network. As good as the Vudu service is, I would prefer to regain the ability to play my DVDs from my hard drives and even inquired about the ability to revert to the previous firmware. LG support told me this was not an option. Since I have a couple of weeks left on a 30 day return policy I may return it to Best Buy if there is not a LG firmware made avaible soon to fix the problem.

  • Don

    October 18, 2009 at 5:42 am

    Good quality but… First time I used it after reading the docs on thier web site, It indicated that the HDX version would be downloaded and then played. So after selecting the HDX version it started playing immedeately. Of course it did not get very far before the “Downloading” message appeared (I only have 1 MBPS bandwidth). UNWATCHABLE! and what ever you do, do NOT hit the pause! took me 20 minutes to get it back going again.

  • edward

    October 18, 2009 at 8:11 am

    Sorry you had that experience. HDX requires at least 4.5mbps. If you only have 1mbps, our 480p SD quality (comparable to DVD) is going to be your best choice.

  • Ron

    October 20, 2009 at 10:48 am

    LG made available a firmware fix for the problem of the BD390 not being able to play DVD video from hard drives when the BD390 is upgraded to add the Vudu service. The fix works great!

  • Robor

    October 22, 2009 at 3:22 am

    I have already seen it somethere…

  • Dave

    October 22, 2009 at 6:49 am

    Will Vudu Labs be available on the 390?

  • Dudley Smith

    October 23, 2009 at 12:34 pm

    So where do you get the firmware fix for the BD390?

  • admin

    October 23, 2009 at 3:03 pm

    From the main menu on your BD390, you’ll need to go to settings>software update and force the player to download the latest software update. Once you have access to the VUDU service, you’ll need to activate the VUDU and create an account at with your activation code. You can receive your activation code by going to “Free HD Rental.”

  • Ming

    November 26, 2009 at 11:20 am

    Not sure if this is a VUDU or LG BD390 issue. First of all I am getting 12 Mb/s according to, and I absolutely love my LG BD390. Couple of evenings ago I made my first paid VUDU rental, the movie Red Cliff. The movie plays fine in HDX when I start from the beginning, but anytime I pause or rewind, the VUDU service is unable to load up the movie and start again. The movie will try to pick-up from the “pause”, for 2 seconds, and go back to re-loading. The first time this happened I was early enough so I just restarted from the beginning. The next time, I was 30 minutes from the end, and definitely did not want to restart, so I resorted to SD format to finish the movie. Took me about 4 hours over 2 says to get thorough the movie given these issues. Good thing it was a 48 hour rental. I switched out to Netflix a couple of times during the same time I was having these problems with the Red Cliff movie on VUDU. When using Netflix online I notice that for the first few seconds of loading, I don’t get the “HD” symbol, but halfway through loading the “HD” pops up and Netflix is streaming away with no issues in HD. YouTube on the LG does a similar thing, the bandwidth meter show “mid-level”, for the first video, then pops up to “max” for subsequent videos. One suggestion for VUDU is to make certain controls such as recue, fast forward, “switch-picture quality” available without having to go into “Play”. I had to try reloading several times to catch the opportunity to “switch to SD” during the two seconds the movie was available to do so.

  • adam

    November 28, 2009 at 4:19 pm


    In response to the issues you are experiencing with VUDU on your LG Blu-Ray player you may want to try testing your network’s speed through a sustained speedtest to confirm you are receiving 12 Mbps and not just a temporary boost from your ISP. Go to: Also, if you have a laptop try running the test from where your LG BD390 is, this way we can also test the wireless solution in your home.

    This could also be caused by the time of day you are trying to watch a film. Trying to stream a movie during peak internet usage hours may not be enough bandwidth for HDX. If you are experiencing these playback issues at night, try running that test at the same time to see if your speed fluctuates.

    As far as the different commands you requested, you can fast-forward or rewind by using the arrow commands on your remote. Also, through the on-screen menu, on can lower the playback quality of a film. These features are available during the playback of the film, you would choose the quality of playback in the movie details page prior to purchase.

  • Geoff

    November 30, 2009 at 10:56 pm

    I have had this player along with the VUDU service for about 6 months now and still……???? I have found one thing the both of these are good for; watching previews before I rent them someplace else! Why?
    Because you can’t watch the actual movie through VUDU on this player. I get 10 mbps on the VUDU test so that is not the issue. It would have been really nice to know how poor this combo worked BEFORE I purchased the player and became vested. I thought only Microsoft sent their product out BEFORE it was ready for public use. It seems they have set a precedent and VUDU is happy to follow in its path. A month and a half and all I have received is a couple reply’s as to what they are going to do about this???

    Look, all I want is for it to work as advertised on the web page. Is that asking to much? I build houses for a living and I have yet to sell somebody a kitchen without water to the sink…or dishwasher. People just kind of EXPECT they will be there.

    “Oh…you want water for your dishwasher and sink? Do you have pipes running there?”


    “Try running some water through your lines and see if they are capable of transferring the water from the street to you sink. (insert 4 mbps).”

    Owner replies, “yes I have pipes and yes they hold water to 65psi, I just need YOU to send me the H2O.”

    Lets see how you feel after about 6 weeks and no action. Hmmmmm???

  • Greg

    January 13, 2010 at 7:15 pm

    I have na LG BD390 wired and have 15 Mb/s sustainable connection, but can barely get through a movie on HDX, HD or even SD. Really painful. I have checked my speed with many websites and it appears to be fine, even the long term test someone suggested above. Sure would like to use VuDu, but can not keep watching the Loading.. message when my speed is fast. If someone has a suggestion, sure would like to know where to go next on this.

  • adam

    January 14, 2010 at 5:37 pm

    Greg —

    Tried switching your DNS settings on your LG BD390. You will need to change them to:


    You can do this by clicking on the “Network Set-up” option on the home screen of your BD390 before you would enter the VUDU application. Please let me know if this helps.

  • Ortfried Neufeld

    May 10, 2010 at 11:59 am

    Blue Ray is a nice technoloy. But I think it is not a standard in every house because the old television haven´t the necessary resolution for it. But with the time it will be possible to enjoy the quality by friends and in every house.

  • chris

    November 9, 2010 at 8:55 am

    There seem to be a lot of potential issues with HDX streaming. Can I just queue it up ahead of time and download it to my BD player for later viewing?

    There is now an iPhone app for VUDU. Would that let me start HDX downloads to an LG player?

  • John

    July 26, 2011 at 5:03 pm

    Will there be a upgrade for my sony n460?